Q: How do I create an account?
A: Creating an account is easy, first you'll need a valid email address that can receive emails. Visit https://www.iditarodauction.com/user/register and enter your email address and information. You will then be sent an email that contains a link, once you receive the email click the link to complete the creation of your account. If you cannot find this email address in your inbox try searching your spam/junk folder. Note: The details you add to your account need to be as accurate as possible.
Q: My contact details have changed, How to I update my information?
A: This can be done from the My Account area and clicking the edit button next to the set of details you would like to change.
Q: Who do I reach out to if I have questions?
A: Get in touch: If you have questions, or need help with bidding or your account, please fill out the contact form at https://www.iditarodauction.com/contact . Our staff will answer your question as soon as possible.
Q: How do I monitor the status of the auctions I want to bid on?
A: Add to Watchlist: If you have your eyes on an auction, adding the profile to your watchlist is easy! Click on the profile and click the “Add to Watchlist” button underneath the photo.
Q: What is opening bid?
A: Each auction item includes an opening bid. The opening bid amount is listed as the Current Bid. The first bidder can either bid at the opening price or at a price higher than the opening bid price.
Q: What are the differences in bidding options?
A: Users have two options: Bid Directly or Auto Bid.
Q: How can I view bidding status, or see Auctions I’ve won?
A: To see information on auctions you have won, or current highest bids you hold, go to my account.
Q: How do I pay for my item(s)?
A: Please complete your purchase by paying in the My Account tab in the top right-hand corner of the homepage, then click on Auctions I Have Won. We can also take payment over the phone if you need an alternate way to pay. Contact us at Iditarodauction.com/contact for making over the phone payment arrangements.
Q: How do I recieve my item(s)?
A: Let us know your preferred way of receiving your item by contacting us through Iditarodauction.com/contact.